This Yelp Employee Can Teach Your Company about Employee Engagement
When’s the last time one of your employees told you what they really thought? For Yelp CEO Jeremy Stoppelman, the answer is last week. That’s when 25-year-old Talia Jane, a member of Yelp/Eat24’s customer support team, posted an open letter to him, detailing her struggles to survive on the entry level salary she receives from the company. Her 2,392-word rant includes in-depth accounts of her struggles to afford food, transportation and even healthcare co-pays after spending 80% of her salary on rent in the notoriously expensive bay area. There’s also more than a little overt complaining about her lot in life, some resentful mentions of Stoppelman’s multi-million-dollar salary and even a request that he pay her phone bill.
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