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Recruitment Roundup – 2.2.18

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This is the first installment of Nexxt’s new weekly roundup of articles from the web. We’re fulfilling our New Year’s Resolution to bring you interesting and exciting news in the recruitment space. This week’s roundup tackles topics like job “dating” apps, professional podcasts, and the importance of scheduling correctly. Oh, and of course we threw in some insight from Gen Z. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.

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Breaking the Recruitment Mold When It Comes to High Turnover Positions

 

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Hiring top talent in the telecommunications industry is quickly becoming more difficult for recruiters. Jobs in telecom combine elements of technology, customer service, engineering, and a blend of many other hi-tech and hi-touch positions. This presents the challenge of recruiting a diverse pool of talent, often under tight time constraints. High turnover and a competitive landscape are added obstacles to overcome. With a constant need for employees, how can a company address such a wide spectrum of talent?

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3 Tips to Gain and Retain Happier Customer Service Reps

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New position available! Candidate must be willing to get screamed at and insulted by angry customers. Interactions include phone calls, face-to-face, or online chat – all of which need to be handled with poise. Candidate must keep cool at all times, ensuring the customer leaves every encounter with a positive view of the company, no matter how negative he or she may be.

While that’s not exactly what a job description would say, it’s the reality a customer service professional faces day in and day out. Customer service can certainly be rewarding at times – sometimes a simple solution can leave someone singing praises. However, there will always be people who simply refuse to be happy.

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High Volume Hiring Doesn’t Have to Be Hard

3 Hiring Challenges for Seasonal and High-Volume Recruiters

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Hiring for retail is often easier said than done. When the busy season approaches, it can be difficult to find enough qualified candidates in a timely manner. That, coupled with turnover, can create a sticky situation when trying to build an exceptional team. Luckily, we’ve gathered practical solutions for these common retail recruiting problems.

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Simple Solutions for Better Healthcare Hires


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Picture this: you get into work at 6 am and are on your feet until your shift ends at 6 pm. You are exhausted from the day, both mentally and physically, and can’t wait to just sit down. At the end of this long yet typical day, would fixing your resume be your top priority? Probably not.

This is one of many reasons hiring for healthcare can be a difficult and frustrating undertaking. Between the fast-paced industry and hard-to-fill positions, traditional hiring methods can come up short when trying to find the perfect candidate in a pinch. Thankfully, newer, more effective practices are coming to the forefront, making it easier to not only find qualified candidates but to also get in touch with them.

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The Major Flaw In Your Recruitment Strategy

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Job board use skyrockets on Monday morning. Think about it – people are fresh off the weekend, sitting in cubicles at their lackluster jobs with a long week ahead of them. But once they’ve had some coffee and crank out some work, they slip back into a busy pattern and forget about that new opportunity they spotted online.

These candidates aren’t actively applying to jobs, but they’re not exactly thrilled about their current situation. Things haven’t gotten to the point where they’re looking to move on, but if the right opportunity came around, they’d be on board. This is what we call the passive candidate.

Who Are These Passive Candidates?

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