Despite hectic holiday sales and irate shoppers, many customer service professionals love what they do. In fact, in a recent Nexxt survey of 2,500 customer service workers, 3 in 4 reported that whether in a retail or call center setting, the industry is rewarding to work in. Additionally, many respondents said they’re in it for the long haul – 44 percent have been working in the field for over 15 years!
Welcome back to another week of Recruitment Roundup. This week we take a look at everything staffing: from people who network in an Uber, to higher minimum wages, and understaffed nursing homes. These pieces offer insight into what employees are thinking and what motivates them to stay. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.
We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century anxiety getting the better of us? Well, it depends what industry you’re in, but when it comes to customer service, we need to pump the breaks – it’s not all doom and gloom.
Welcome back to another week of Recruitment Roundup! What do Amazon, July 4th, and speed-dating have in common? They’re all in the Roundup this week! From managerial headaches to escape room interviews, we’re covering a wide variety of interesting topics this week. Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.
Nexxt Welcomes Classically Trained Ballroom Dancer/Welder/Director of Growth and Strategic Alliances
(No really, she’s all these things.)
Nexxt is excited to welcome Steph McCabe as Director of Growth and Strategic Alliances. Steph specializes in strategic channel development, product management, and digital strategies and we are thrilled to have such a creative, well-versed, team player on our team!
Steph brings several years of knowledge and experience (including time spent at Monster) to her new role at Nexxt where she will manage traffic buying programs and work to build successful partnerships and help grow existing ones. We are positive that she will be a key component to the future success of Nexxt.
Welcome back to another week of Recruitment Roundup! This week, we’re taking a look at what employees are up to in this tight labor market. From planning to quit their jobs to judging a book (your company) by its cover, it seems like the employees have all the power. Or do they? Hopefully these articles inspire you to take next week by storm! Happy reading, everyone.
Earlier this year, Nexxt worked with The Boston Consulting Group and The Network to survey 366,000 people from 197 countries in order to gain deeper insight into the global workforce. More specifically – where workers around the world are looking for jobs.